The
following describes the Privacy Policy for https://clouddefender.co
website which is owned and operated by JohnAndres.com
This notice provides you with details of how we collect
and process your personal data through your use of our site
https://clouddefender.co, including any information you may provide
through our site when you purchase a product or service, sign up to our
newsletter or take part in a prize draw or contest.
By providing us with your data, you warrant to us that you are over 18 years of age.
JohnAndres.com is the data controller and we are responsible for your
personal data (referred to as “we”, “us” or “our” in this privacy
notice).
Our full contact details are:
Full name of legal entity: JohnAndres.com
Email address: John@JohnAndres.com
Postal address: 3154 Santorini Ct., Naples, Florida 34119-7709
If
you are not happy with any aspect of how we collect and use your data,
you have the right to complain to the Information Commissioner’s Office.
They can be found at www.ico.org.uk.
We should be grateful if you would contact us in the first instance if
you do have a complaint so that we can try to resolve it for you.
It
is very important that the information we hold about you is accurate
and up to date. Please let us know if at any time your personal
information changes by emailing us at John@JohnAndres.com or by using the contact form at the foot of this page.
Your Privacy
Your
privacy is important to us. To better protect your privacy we provide
this notice explaining our online information practices and the choices
you can make about the way your information is collected and used. You
agree to agree to these policies by virtue of using our website in a way
that leads to you providing us with personal information.
State Law & Accompanying Rights
Please
understand that you may have additional rights originating from State
laws based on where you live. These State-based rights may augment,
strengthen, or otherwise somehow compliment any privacy rights you have
inherently or under Federal law. Our policy is to comply fully with the
privacy policies of every jurisdiction in which we operate. Accordingly,
you are free to use our Contact information to reach us at any time to
assert any State rights.
Our Commitment To Children’s Privacy
Protecting
the privacy of the very young is especially important. For that reason,
our website will never collect or maintain information at our website
from those we actually know are under 18, and no part of our website is
structured to attract anyone under 18.
Under
our Terms of Service and Conditions of Use, children under 18 are not
allowed to use our website and access our services. It is not our
intention to offer products or services to minors.
Google Analytics
JohnAndres.com uses Google Analytics to help analyse how users use the
site. The tool uses “cookies,” which are text files placed on your
computer, to collect standard Internet log information and visitor
behaviour information in an anonymous form. The information generated by
the cookie about your use of the website (including your IP address) is
transmitted to Google. This information is then used to evaluate
visitors’ use of this website and to compile statistical reports on
website activity.
We
will never (and will not allow any third party to) use the statistical
analytics tool to track or to collect any Personally Identifiable
Information of visitors to our site. Google will not associate your IP
address with any other data held by Google. Neither we nor Google will
link, or seek to link, an IP address with the identity of a computer
user.
You
may refuse the use of cookies by selecting the appropriate settings on
your browser, however please note that if you do this you may not be
able to use the full functionality of this website. By using this
website, you consent to the processing of data about you by Google in
the manner and for the purposes set out above.
Other Collection of Personal Information
When visiting our website, the IP address used to access our
website may be logged along with the dates and times of access. This
information is purely used to analyze trends, administer our website,
track users movement, and gather broad demographic information for
internal use such as statistical assessments and website improvement.
Most importantly, any recorded IP addresses are not linked to personally
identifiable information.
Other
information may be collected as well, which is rather typical of most
websites. For instance, the source that referred you to our website is
generally known. Likewise, your duration on our website, and your
destination when you leave our website can also be tracked. Other common
data collected includes the type of operating system the computer you
are using to access our website has. Similarly, the type of web browser
is often noted. Again, this is common data collection, and helps
ultimately produce a better end-user experience.
Cookies
are another common internet practice. Cookies are a key means of
improving user experience by allows us to customize your use of our
website. Simple information is transferred to your computer to allow the
content and experience to reflect your actions, preferences, and so on.
You should simply make the assumption our website uses cookies, and
note that you are free to make adjustments in your web browser to
disable these or otherwise receive notification of cookies so you can
take whatever desired action you so choose. Please understand that
refusing cookies may cripple some of our website features and render
some aspects useless to you.
At
times, you will be fully aware of information received, as you are the
direct source providing it. For instance, you may comment on a blog
post, reply to an email (whether broadcast message or autoresponder),
provide an email address, complete a survey, requests SMS, or otherwise.
Likewise, purchases necessarily involve collecting certain information,
such as credit card information, Paypal addresses, your physical
address for billing and/or shipping, phone number, and so on. Refusing
to provide some of this information may lead to us being unable to
provide you with the products or services you’ve requested.
A
prime example of limited access to our website is where content may be
protected by a username and password. Whether a username and password is
generated by our website, or created by you, these will almost always
be connected with some other information related to or connected with
you. This is true since much content that is protected on the internet
is subscription based, often paid for. Thus, the username and password
must necessarily be tied to your other account data. Usernames and
passwords, by their very nature, should be kept private.
Website Cookies
You
can set your browser to refuse all or some browser cookies, or to alert
you when websites set or access cookies. If you disable or refuse
cookies, please note that some parts of this website may not function
correctly and could even become inaccessible.
What Data We Collect About You
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process certain types of personal data about you as follows:
• Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
• Contact Data may include your billing address, delivery address, email address and telephone numbers.
• Financial Data may include your bank account and payment card details.
• Transaction Data may include details about payments between us and other details of purchases made by you.
• Technical Data may
include your login data, internet protocol addresses, browser type and
version, browser plug-in types and versions, time zone setting and
location, operating system and platform and other technology on the
devices you use to access this site.
• Profile Data may
include your username and password, purchases or orders, your interests,
preferences, feedback and survey responses.
• Usage Data may include information about how you use our website, products and services.
• Marketing and
Communications Data may include your preferences in receiving marketing
communications from us and our third parties and your communication
preferences.
We
may also process Aggregated Data from your personal data but this data
does not reveal your identity and as such in itself is not personal
data. An example of this is where we review your Usage Data to work out
the percentage of website users using a specific feature of our site. If
we link the Aggregated Data with your personal data so that you can be
identified from it, then it is treated as personal data.
Sensitive Data
We do not collect any
Sensitive Data about you. Sensitive data refers to data that includes
details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health and genetic and biometric
data. We do not collect any information about criminal convictions and
offences.
Where we are required
to collect personal data by law, or under the terms of the contract and
you do not provide us with that data when requested, we may be unable to
perform the contract (EG; To deliver goods or services to you). If you
don’t provide us with the requested data, we may have to cancel an order
of a product or service but if we do, we will notify you at the time.
How We Collect Your Personal Data
We collect data about you through a range of different methods including:
• Direct interactions:
You may provide data by filling in forms on our site (or otherwise) or
by communicating with us by post, phone, email or otherwise, including
when you:
• Place an order for our products or services;
• Create an account or login on our site;
• Subscribe to our services or publications;
• Request resources or marketing information be sent to you;
• Enter a contest, sweep stake, competition, prize draw, promotion or survey.
• Give us feedback.
• Automated technologies or interactions:
As you use our site, we may automatically collect Technical Data about
your equipment, browsing actions and usage patterns. We collect this
data by using cookies, server logs and similar technologies. We may also
receive Technical Data about you if you visit other websites that use
our cookies.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
• Analytics providers such as Google based outside the EU;
• Advertising networks based inside OR outside the EU; and
• Search information providers based inside OR outside the EU.
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside OR outside the EU.
• Identity and Contact Data from data brokers or aggregators based inside OR outside the EU.
• Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
How we use your personal data
We will only use your personal data when legally permitted to do so. The most common uses of your personal data are:
• Where we need to perform the contract between us.
• Where it is necessary
for our legitimate interests (or those of a third party) and your
interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
Generally, we do not
rely on consent as a legal ground for processing your personal data,
other than in relation to sending marketing communications to you via
email or text message. You have the right to withdraw consent to
marketing at any time by emailing us at John@JohnAndres.com
Lawful basis and purposes for processing personal data
In
this section we have set out a description of the ways we intend to use
your personal data and the legal basis on which we will process such
data.
We may process your
personal data for more than one lawful reason, depending on the specific
purpose for which we are using your data. Please email us at John@JohnAndres.com
if you need details about the specific legal basis we are relying on to
process your personal data where more than one purpose has been
detailed below.
To register you as a new customer
Type of data: Identity and Contact.
Lawful basis: Performance of a contract with you.
To process and deliver orders including
(1) The management of payments and
(2) To collect and recover moneis owed to us.
Type of data: Identity, Contact, Financial, Transaction, Marketing and Communications.
Lawful basis: 1) Performance of a contract with you. 2) For our legitimate business
interests to enable the collection of debts owed to us.
To manage our relationship with you which will include:
(1) Notifying you about changes to our terms and conditions or privacy policy
(2) Asking you to take a survey or leave a review
Type of data: Identity, Profile, Contact, Marketing and Communications.
Lawful basis: 1) Performance of a contract with you
, 2) Necessary to comply with
a legal obligation (3) Necessary for our legitimate interests to keep our records up to
date and to analyise how customers use our products/services.
To enable you to take part in a prize draw, competition, sweep stakes or complete a survey
Type of data: Identity, Contact, Profile, Usage, Marketing and Communications
Lawful basis: 1) Performance of a contract with you
, (2) Necessary for our legitimate
interests to keep our records up to date and to analyise how customers use our products/services, to enable us to develop them and grow our business.
To operate and protect our business and our website (including troubleshooting, analysis of
data, system maintenance, support, testing, reporting and hosting of data.
Type of data: Identity, Contact, Technical data
Lawful basis: (1) Necessary for our legitimate business
interests, provision of administration
and IT services, network
security, to prevent fraud and in the context of a business
reorganisation or group
restructuring exercise
. (2) Necessary to comply with a legal
obligation.
To deliver relevant content and advertising to you and measure and understand the
effectiveness of our advertising
Type of data: Identity, Contact, Profile, Usage, Marketing and Communications, Technical.
Lawful basis: Necessary for our legitimate interests to study
how customers use our
products/services, to
develop them, to grow our business and to develop our marketing
strategy.
To use data analytics to improve our websites, products/services, marketing and advertising, customer experience and relationships.
Type of data: Usage, Technical
Lawful basis: Necessary for our legitimate business interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and marketing strategy.
To make suggestions and recommendations to you about goods or services that may be of
interest to you
Type of data: Identity, Contact, Profile, Usage, Technical.
Lawful basis: Necessary for our legitimate business interests,
to grow and develop our
business.
Handling of Personal Information
Note
that any personal information you provide to others apart from us or
our vendors is wholly optional. As an example, you might disclose
something in a blog post comment. That “private” information is now
“public,” and we have no control over that. In like fashion, you sharing
information with any other third party not functioning as a service
provider to us puts that information beyond our control and becomes
subject to the policy that party has in place.
Our
primary intention for collecting personal and private information from
you is simply to conduct our business. We can use this internally to
better serve you. Accordingly, we see no reason to share your personal
information to other parties and outside interests unless you have
authorized us to do so.
Of
course, there are instances where your information is stored with third
party service providers, such as email service providers, as they
provide services that are industry-leading in quality and security and
are far more beneficial to our end user than attempting such services
“in-house.” However, you are never required to deal with any such third
party directly, they are limited in how they use your information, and
they cannot sell or transfer it to others in any way.
However,
of course, your information does comprise part of an overall whole.
This aggregate of information, by contrast, may be used to understand
our overall user base. Further, we may share this information about our
website visitors as a whole, not individually, with third parties for
various purposes, in our sole discretion.
While
we are staunch privacy advocates, there are times when even we may be
forced to abandon these ideals. Just as major search engines face
ongoing compulsion to provide data against their will, so too may the
same occur with our website. Illegal activity or other serious acts or
allegations could create legal liability for our website. In those
cases, we reserve the right to share your information, or else may
simply be compelled to do so by law.
On
the other hand, there may be times when we would need to share your
private information in order to protect our own interests. For instance,
in cases of suspected or alleged copyright infringement or other
intellectual property violations, it may be necessary to share personal
information.
Disclosures of your personal data.
We may have to share
your personal data with the parties set out below for the purposes set
out in the section above titled "Lawful basis and purposes for
processing personal data"
• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers.
•
Revenue & Customs, regulators and other authorities based in the
United Kingdom and other relevant jurisdictions who require reporting of
processing activities in certain circumstances.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We only permit such third parties to process your personal data for specified purposes and in accordance with our instructions.
Marketing communications
You will receive marketing communications from us if you have:
(a) requested information from us or purchased goods or services from us; or
(b) if you provided us
with your details and ticked the box at the point of entry of your
details for us to send you marketing communications; and
(c) in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third
parties to stop sending you marketing messages at any time by following
the opt-out links on any marketing message sent to you OR by emailing
us at John@JohnAndres.com at any time, or by using the contact form on this page.
Where you opt out of
receiving our marketing communications, this will not apply to personal
data provided to us as a result of a product/service purchase, warranty
registration, product/service experience or other transactions.
Change of purpose
We will only use your
personal data for the purposes for which we collected it, unless we
reasonably consider that we need to use it for another purpose and that
purpose is compatible with the original purpose.
If we need to use your
personal data for a purpose unrelated to the purpose for which we
collected the data, we will notify you and we will explain the legal
ground of processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Third party service providers outside of the European Economic Area.
Many
of our third parties service providers are based outside the European
Economic Area (EEA) so their processing of your personal data will
involve a transfer of data outside the EEA.
Whenever we transfer
your personal data out of the EEA, we do our best to ensure a similar
degree of security of data by ensuring at least one of the following
safeguards is implemented:
• We will only transfer
your personal data to countries that have been deemed to provide an
adequate level of protection for personal data by the European
Commission; or
• Where we use certain
service providers, we may use specific contracts or codes of conduct or
certification mechanisms approved by the European Commission which give
personal data the same protection it has in Europe; or
• Where we use
providers based in the United States, we may transfer data to them if
they are part of the EU-US Privacy Shield which requires them to provide
similar protection to personal data shared between the Europe and the
US.
If none of the above
safeguards is available, we may request your explicit consent to the
specific transfer. You will have the right to withdraw this consent at
any time.
Please email us at John@JohnAndres.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Data Security
We have in place
appropriate security measures to protect your personal data and to
prevent it from being accidentally lost, used or accessed in an
unauthorised way, altered or disclosed. Additionally, we limit access to
your personal data to those employees, agents, contractors and other
third parties who have a business need to know such data. They will only
process your personal data on our instructions and they are subject to a
duty of confidentiality.
We have put in place
procedures to deal with any suspected personal data breach and will
notify you and any applicable regulator of a breach where we are legally
required to do so.
Retention of Data
We only retain your
personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal,
accounting, or reporting requirements.
To determine the
appropriate retention period for personal data, we consider the amount,
nature, and sensitivity of the personal data, the potential risk of harm
from unauthorised use or disclosure of your personal data, the purposes
for which we process your personal data and whether we can achieve
those purposes through other means, and the applicable legal
requirements.
We are legally required
to keep basic information about our customers (including Contact,
Identity, Financial and Transaction Data) for six years after they cease
being customers for tax purposes.
In some circumstances you can ask us to delete your data: see below for further information.
We reserve the right to
anonymise your personal data (so that it can no longer be associated
with you) for research or statistical purposes in which case we may use
this information indefinitely without further notice to you.
Google Adsense and the DoubleClick DART Cookie
Google,
as a third party advertisement vendor, may use cookies to serve ads on
this website. The use of DART cookies by Google enables them to serve
adverts to visitors that are based on their visits to this website,
including past visits, as well as other websites on the internet.
Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.
Other
Third Party ad servers or ad networks may also use cookies to track
users activities on this website to measure advertisement effectiveness
and other reasons that will be provided in their own privacy policies,
our website has no access or control over these cookies that may be used
by third party advertisers. However, you can opt out of some, though
likely not all, of these cookies in one easy location at http://www.networkadvertising.org/managing/opt_out.asp
Links to Third Party Websites
We
have included links on this website for your use and reference. We are
not responsible for the privacy policies on these websites. You should
be aware that the privacy policies of these websites may differ from our
own.
Comments Policy
As
you know, Web 2.0 is all about the conversation. But without a few
simple ground rules, that conversation can turn into a shouting match
that discourages others from entering into the fray.
So here is JohnAndres.com comments policy. By posting on my blog, you agree to the following:
You
may comment without registering. You can log-in via Disqus, OpenID,
Twitter, Facebook—or not at all. It’s up to you. You may post
anonymously. I don’t recommend this, but you may do so if you wish. I
may change this rule if it is abused.
You
may post follow-up questions. If you have a question, chances are you
are not alone. Others are likely thinking similarly. Therefore, I would
rather receive your comments on JohnAndres.com than via email. It is
a better use of my time to address everyone at once rather than answer
several similar emails.
You
may disagree with me. I welcome debate. However, I ask that if you
disagree with me—or anyone else, for that matter—do so in a way that is
respectful. In my opinion, there is way too much shouting in the public
square to tolerate it here.
JohnAndres.com reserves the right to delete your comments. This is my
blog. I don’t have an obligation to publish your comments. The First
Amendment gives you the right to express your opinions on your blog not
mine.
Specifically,
I will delete your comments if you post something that is, in my sole
opinion, (a)snarky; (b) off-topic; (c) libelous, defamatory, abusive,
harassing, threatening, profane, pornographic, offensive, false,
misleading, or which otherwise violates or encourages others to violate
my sense of decorum and civility or any law, including intellectual
property laws; or (d) “spam,” i.e., an attempt to advertise, solicit, or
otherwise promote goods and services. You may, however, post a link to
your site or your most recent blog post.
You
retain ownership of your comments. I do not own them and I expressly
disclaim any and all liability that may result from them. By commenting
on my site, you agree that you retain all ownership rights in what you
post here and that you will relieve me from any and all liability that
may result from those postings.
You
grant JohnAndres.com a license to post your comments. This license
is worldwide, irrevocable, non-exclusive, and royalty-free. You grant me
the right to store, use, transmit, display, publish, reproduce, and
distribute your comments in any format, including but not limited to a
blog, in a book, a video, or presentation.
In
short, my goal is to host interesting conversations with caring,
honest, and respectful people. I believe this simple comments policy
will facilitate this.
Your Legal Rights
Under
certain circumstances, you have rights under data protection laws in
relation to your personal data. These include the right to:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
These rights are explained in detail here:
If you wish to exercise any of the rights set out above, please email us at John@JohnAndres.com.
You will not have to
pay a fee to access your personal data (or to exercise any of the other
rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive. Alternatively, we may refuse
to comply with your request in these circumstances.
We may need to request
specific information from you to help us confirm your identity and
ensure your right to access your personal data (or to exercise any of
your other rights). This is a security measure to ensure that personal
data is not disclosed to any person who has no right to receive it. We
may also contact you to ask you for further information in relation to
your request to speed up our response.
We try to respond to
all legitimate requests within 30 days. On occasion it may take us
longer if your request is particularly complex or you have made a number
of requests.
CHANGE NOTICE:
As with any of our administrative and legal notice pages, the contents
of this page can and will change over time. Accordingly, this page could
read differently as of your very next visit. These changes are
necessitated, and carried out by JohnAndres.com, in order to protect
you and our JohnAndres.com website. If this page is important to
you, you should check back frequently as no other notice of changed
content will be provided either before or after the change takes
effect.
COPYRIGHT WARNING:
The legal notices and administrative pages on this website, including
this one, have been diligently drafted by an attorney. We at JohnAndres.com have paid to license the use of these legal notices and
administrative pages on https://clouddefender.co for your protection
and ours. This material may not be used in any way for any reason and
unauthorized use is policed via Copyscape to detect violators.
QUESTIONS/COMMENTS/CONCERNS: If
you have any questions about the contents of this page, or simply wish
to reach us for any other reason, you may do so by emailing us at John@JohnAndres.com